Privacy Policy
Effective Date: 30th Jan 2025
1. Introduction
Welcome to ReelCart ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our Shopify app ("App").
2. Information We Collect
When you install and use our App, we may collect the following types of information:
- Personal Information: Such as your name, email address, and Shopify store details.
- Social Media Account Information: If you connect your Instagram, YouTube, or TikTok accounts, we may access your profile information, videos, and other content.
- Video Content: Videos uploaded or selected by you for display on your Shopify store.
- Customer Interaction Data: Information about how customers interact with the shoppable videos, such as clicks on product links or add-to-cart actions.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain the App's functionality.
- To enable you to connect and display videos from your social media accounts.
- To attach products to videos and facilitate purchases through the App.
- To analyze customer interactions and improve the App's features.
- To communicate with you about updates, support, and promotional offers.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With third-party service providers who assist us in operating the App (e.g., hosting, analytics).
- With social media platforms (Instagram, YouTube, TikTok) to enable video integration.
- If required by law or to protect our rights and property.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information.
- Opt-Out: Opt-out of receiving promotional communications.
To exercise these rights, please contact us at [Your Contact Email].
7. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before providing any information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]